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Service Duration
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Provided Support
- Phone Support
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Advanced Options
12476
Cisco
4871
HPE
1363
HP
1145
Fortinet
984
Zebra
571
Lenovo
412
SonicWall
410
APC
297
Extreme Networks
288
Dell
219
Veritas
114
Datalogic
110
Microsoft
90
Eaton
59
Datto
46
McAfee
43
Acronis
41
CyberPower
32
Epson
24
Apple
18
ASUS
15
Logitech
12
Jabra
6
Ergotron
6
Ruckus
5
Cambium
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Kyocera
2
QNAP
2
Synology
1
Samsung
1
Toshiba
1
Vertiv
4992
$0 - $300
5255
$300 - $800
4509
$800 - $2000
4464
$2000 - $5800
4454
$5800+
20134
Service
3093
Warranty
5109
1 Year
3258
3 Year
2271
5 Year
1285
4 Year
585
2 Year
69
7 Year
27
1 Month
26
36 Month
23
1 Incident
21
6 Year
18
12 Month
17
24 Month
12
48 Month
7
1 Year / 1 Incident
6
3 Year / 2 Incident
5
1 Day
5
2 Year / 2 Incident
5
60 Month
3
21 Month
3
4 Year / 2 Incident
2
3 Day
2
3 Hour
2
3 Year / 3 Incident
1
1 Hour
1
1 Year / 10 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
8 Hour
1
9 Month
14361
Phone Support
9221
Replacement
9035
Parts Replacement
8077
Web Knowledge Base Access
7305
New Releases Update
4968
Repair
1903
Diagnosis
1900
Web Support
1775
Software Update
1649
Remote Diagnosis
1513
Email Support
1431
Software Upgrade
842
Software Support
741
Accidental Damage Protection
702
Defective Media Retention
495
Hardware Support
442
Online Training
432
Software Maintenance
366
Live Chat
319
Commissioning
303
Troubleshooting
297
Reporting
281
Online Return Material Authorization (RMA)
271
Knowledge Base Access
245
Hardware Maintenance
232
Visual Remote Guidance
217
Comprehensive Defective Material Retention
209
Customer Dashboard
206
Configuration
206
Escalation Support
199
Logistics
185
Remote Monitoring
171
Intrusion Definition Update
168
Installation
155
Case Management
148
Consulting
123
Online Support Tools Access
109
Comprehensive Coverage
108
URL Database Update
108
Virus Definitions Update
107
Email Database Update
103
Escalation Management
103
Security Update
97
Firmware Updates
96
Cleaning
96
Firmware Upgrade
96
Travel Expense Coverage
92
Remote Technical Support
85
Training
75
Fax-On-Demand
6386
On-site
3404
Service Depot
543
Carry-in
13
Carry-in/Service Depot
4
On-site/Service Depot
3
Carry-in/On-site